FAQ Help Centre

At the present time, there is no annual fee. We only charge a swap fee on successful completion. 

Simply go to the Register My Week by clicking here or  telephone us on 01246 886 449.

When we find you an acceptable swap, a fee of £75 is charged. 

You only give up rights on your week when we have completed an acceptable swap for you. 

When we have found you an acceptable swap, we send you a Resort Swap confirmation by email.

Other than the swap fee, there are no other costs. The resort you are going to will apply a utility charge based around your use of electrcity.  

You will be given a special code to command discounts on rentals at Sutton Hall and Kingswear Park.

No. The idea is that you lodge an interest in a swap, declaring your desired period.  Once a swap is found and agreed between both owners only then do you surrender your week knowing that you have a week at the other resort.

No. Those weeks are still part of the exchange system of that company.

Yes, whilst you have not completed a swap you can still offer your week for rent, however if you do complete a rent of your week then you must advise the office that you no longer wish to offer your week for a swap.

A swap may take a few days or several months.  It depends when someone is attracted to your week. 

A swap will cost each owner £75, this is to cover administration fees.  It is ONLY payable once a swap has been arranged between both parties.  Payment will either be by card or via our secure payment link.

No, all that will be advertised is the resort, apartment details being offered for swap, and the time being sought.  Personal details will only be kept to enable our administration department to complete the swap.

No, unless you have subscribed for special offers, you will only be contacted in relation to a potential swap deal.

At the moment there are two resorts in the swap scheme – Sutton Hall & Kingswear Park. 

On the website there is a link to a live swap list, which has all the current available swaps.  If you find one that you are interested in then contact admin@resortswaps.com.

The best way to contact Resortswaps is via admin@resortswaps.com.  There is a telephone number 01246 886 449 which is manned during office hours where you can arrange a call-back.

For the first 12 months there will not be a joining fee. We are looking at a VIP service for the year 2025 and this will involve paying a membership fee.